Terms of Service
Last updated: 31 August 2026
Overview
Good to see you here at BÁRBARA GOY! The terms “we”, “us” and “our” refer to BÁRBARA GOY. BÁRBARA GOY is responsible for this store and website, including all related information, content, features, tools, products and services, with the aim of offering you, our customer, a personalised shopping experience (the “Services”).
The terms and conditions below, together with any policies referred to here (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with these Terms of Service or with the Privacy Policy, you must not use or access our Services.
1. Access and account
By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your minor dependants to use the Services on devices you own, buy or manage.
To use the Services, including accessing or browsing our online stores or buying any of the products or services we offer, you may be asked to provide certain information, such as your e-mail address and billing, payment and shipping details. You represent and warrant that all information provided in our stores is correct, current and complete, and that you have all the rights necessary to provide it.
You are solely responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.
2. Our products
We have made every effort to provide an accurate representation of our products and services in our online stores. Please note, however, that the colours or appearance of the products may differ from how they appear on your screen, because of the type of device you use to access the store and of your device settings.
We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or will be the same as described or shown in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
3. Orders
When you place an order, you are making an offer to buy. BÁRBARA GOY reserves the right to accept or refuse your order for any reason, at its discretion. Your order is not accepted until BÁRBARA GOY confirms acceptance. We need to receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as BÁRBARA GOY may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, change or cancel an order, we will try to notify you using the e-mail address, billing address and/or telephone number provided when the order was placed.
Your purchases are subject to return or exchange only in accordance with our Refund Policy.
You represent and warrant that your purchases are for your personal or household use and not for commercial resale.
4. Prices and billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be set out in your order confirmation e-mail. Unless expressly stated otherwise, advertised prices do not include taxes, shipping, handling, customs or import duties.
Prices published in our online stores may differ from prices offered in physical stores, online or in other stores operated by third parties. From time to time we may run promotions on the Services that affect prices and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to update your account and other information promptly, including your e-mail address, credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) your credit card information is true, correct and complete, (ii) you are duly authorised to use the credit card for the purchase, (iii) the charges you incur will be honoured by your credit card issuer and (iv) you will pay the charges incurred at the advertised prices, including shipping and handling costs and all applicable taxes, if any.
5. Shipping and delivery
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing or events beyond our control.
6. Intellectual property
Our Services, including but not limited to all trade marks, brands, text, displays, images, graphics, product reviews, video and audio, as well as the design, selection and arrangement of those Services, are owned by BÁRBARA GOY, its affiliates or licensors and are protected by patent, copyright and other intellectual property laws of Brazil and other countries.
These Terms allow you to use the Services solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent. Except as expressly set out here, nothing in these Terms grants or shall be construed as granting you a licence or any other rights under any patent, trade mark, copyright or other intellectual property of BÁRBARA GOY, of our technology providers or of third parties. Unauthorised use of the Services may constitute a breach of intellectual property law. All rights not expressly granted here are reserved by BÁRBARA GOY.
The names, logos, product and service names, designs and slogans of BÁRBARA GOY are marks of BÁRBARA GOY or of its affiliates or licensors. You must not use those marks without the prior written permission of BÁRBARA GOY. All other names, logos, product and service names, designs and slogans on the Services are marks of their respective owners.
7. Optional tools
You may be given access to customer tools provided by third parties as part of the Services, which we neither monitor nor have any control over or input into.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We are not liable for any damage arising out of or relating to your use of optional third-party tools.
Any use of the optional tools offered through the site is entirely at your own risk, and you should familiarise yourself with and approve the terms on which the tools are provided by the relevant third-party provider(s).
We may also offer new features through the Services in future (including the release of new tools and resources). Those new features will also be considered part of the Services and are subject to these Terms of Service.
8. Third-party links
The Services may contain materials and hyperlinks to sites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or sites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not liable for any damage or loss related to your access to any third-party sites, or to your purchase or use of any products, services, resources or content on any third-party sites. Please review third-party policies and practices carefully and make sure you understand them before carrying out any transaction. Complaints, claims or questions about third-party products and services should be directed to the third party.
9. Platform and technology providers
The Services are hosted and operated on an e-commerce platform contracted by BÁRBARA GOY. Any sales and purchases you make in this store are made directly with BÁRBARA GOY. By using the Services, you acknowledge and agree that BÁRBARA GOY’s technology providers are not a party to the purchase and sale relationship and are not responsible for any aspect of those sales, including any injury, damage or loss resulting from products and services purchased.
10. Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read that policy.
Because the Services are hosted on an e-commerce platform contracted by us, that platform and other service providers collect and process personal information about your access to and use of the Services, on our behalf, in order to provide and improve the Services for you. The information you submit to the Services may be transmitted to those providers, including third parties that may be located in countries other than your own. Please see our Privacy Policy for further details.
11. Feedback
If you send, upload, post, e-mail or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, including commercial use. We may, for example, use our rights under this licence to operate, provide, evaluate, enhance, improve and promote the Services, as well as to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you hold all the rights necessary in all of the Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting your Feedback; and (iii) your Feedback will comply with these Terms. We have and will have no obligation to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obliged to, monitor, edit or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes third-party intellectual property or these Terms of Service.
You agree that your Feedback will not infringe any third-party right, including copyright, trade mark, privacy, personality or other personal or proprietary rights. You also agree that your Feedback will not be defamatory or otherwise unlawful, abusive or obscene, and will not contain any computer virus or other malicious software that could in any way affect the operation of the Services or of any related site. You may not use a false e-mail address, pretend to be someone else or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and for its accuracy. We assume no responsibility for any Feedback posted by you or by third parties.
12. Errors, inaccuracies and omissions
Occasionally there may be information on the Services containing typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).
13. Prohibited uses
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to breach any local, international, federal, state or municipal regulations, rules, laws or ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure any of our staff or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload or download, use or re-use any material that does not comply with these Terms; (g) to transmit or arrange the sending of any unsolicited advertising or promotional material, including any “junk mail”, “chain letter”, “spam” or similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, as determined by us, may harm BÁRBARA GOY, its technology providers or the users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl or scrape; or (e) interfere with or circumvent the security features of the Services, of any related site, of other sites or of the internet. We reserve the right to suspend, disable or terminate your account at any time, without prior notice, if we determine that you have breached any part of these Terms.
14. Termination
We may terminate this agreement or your access to the Services (or any part of them) at our sole discretion, at any time and without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply after any termination: Intellectual property, Feedback, Termination, Warranty disclaimer, Limitation of liability, Indemnity, Severability, Waiver and entire agreement, Assignment, Governing law, Privacy Policy and any other provisions that by their nature should survive termination.
15. Warranty disclaimer
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of that information. Any reliance you place on such information is strictly at your own risk. We disclaim any and all liability arising from any reliance placed on such materials by you or by any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY BÁRBARA GOY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BÁRBARA GOY, OUR PARTNERS, DIRECTORS, OFFICERS, STAFF, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, NOR THOSE OF OUR TECHNOLOGY PROVIDERS AND THEIR AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR OF ANY PRODUCTS PURCHASED USING THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR OF ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
17. Indemnity
You agree to indemnify, defend and hold harmless BÁRBARA GOY, our technology providers and our affiliates, partners, officers, directors, staff, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, payable to third parties due to or arising from (1) your breach of these Terms of Service or of the documents they incorporate by reference, (2) your breach of any law or of the rights of third parties, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to notify promptly does not release you from your obligations unless you are materially prejudiced. We may control the defence and settlement of such a claim at your expense, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You will cooperate in the defence of indemnifiable claims, including by providing the relevant documents.
18. Severability
If any provision of these Terms of Service is held to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of the remaining provisions.
19. Waiver and entire agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules published by us on this site or in relation to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any previous versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
20. Assignment
You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice to you.
21. Governing law
These Terms of Service and any separate agreements under which we provide the Services to you shall be governed by and construed in accordance with Brazilian law, and the courts of the district in which BÁRBARA GOY has its registered office are hereby elected. You and BÁRBARA GOY agree to that venue and jurisdiction.
22. Headings
The headings used in this agreement are included for convenience only and shall not limit or affect these Terms.
23. Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our site. It is your responsibility to check our site periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes acceptance of those changes.
24. Contact information
Questions about the Terms of Service should be sent to adm@barbaragoy.art.
This translation is provided for your convenience. The Brazilian Portuguese version of this policy is the binding one; in case of any discrepancy, the Portuguese text prevails.